Motivate is now partnered with The Work Number to provide employees with secure, self-service access to employment and income verification documents. Employees can create an account through The Work Number portal and instantly generate Employment Letters and Employment & Income Letters without needing to submit a request to the People Team. This service is available 24/7 and provides a faster, more convenient way to obtain verification documents for housing applications, loans, government agencies, and other verification needs.
Attached to this article are more documents that provide more information about The Work Number.
To obtain an employment verification letter, income verification letter, or other employment-related documents, you can create your own account through The Work Number.
Getting Started:
- Visit https://employees.theworknumber.com
- Select "Log In"
If this is your first time using The Work Number, select "Register Now"
Follow the prompts to enter your personal information and verify your identity.
Make sure to use your personal email, not your motivate email address when creating your login.
Once your personal information is entered you will need to select a verification method (email or phone number).
Once you account is set up you will receive a Welcome email to the email address you entered to use. Your username will be your email address. Click "Get Started" in the welcome email to navigate to the site and obtain an employment letter.
The Work Number Employee Service Center
Phone: 800-367-2884
Hours: Monday–Friday, 8:00 AM – 9:00 PM EST
If you experience any issues creating your account or accessing your documents, please contact The Work Number directly using the number above, as they can assist with identity verification and account access.