Motivate People Help Desk (PHD)
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Knowledge base
General
Motivate LLC General Info
24
Employee Handbook
Human Resources Contact Informatiion
Information on fraudulent Unemployment Insurance notices
Employment Verification Setup – The Work Number (Equifax)
The Work Number - How to Request an Employment Letter
View all 24
Benefits
Benefits - FAQ
24
What are the 2025 employee contributions for benefits?
What are the 2026 employee contributions for benefits?
What benefits does Motivate offer? 2026
How do I enroll in benefits as a new Full Time employee?
Getting started with Cigna
View all 24
Payroll
Payroll - FAQ
13
How do I get a copy of my W-2 or 1095-C?
How to receive year end tax statements digitally
How do I update my taxes?
How do I set up or change my direct deposit?
2025 Federal Overtime Tax Deduction - What Employees Should Know
View all 13
Dayforce
Dayforce - FAQ
16
Employee Contact Center Information
Logging into Dayforce via Single Sign-On (SSO)
How do I update my profile in Dayforce?
How to update your name and marital status in Dayforce
How do I look at my schedule and timesheet in Dayforce?
View all 16
Time Away
Time Away - FAQ
11
Motivate's Holiday Policy
What is the PTO policy and how much PTO/STO do I get?
How do I find my PTO/STO balances?
How do I request PTO or STO?
What is the PTO carryover policy?
View all 11
Talent Management
Talent Management - FAQ
1
How to Review and Track your Goals
Performance Review
8
What Constitutes Performance?
Areas of Responsibility
Competencies
Competencies for People Leaders
Competencies for Individual Contributors
View all 8
Learning & Development
Learning & Development - FAQ
5
Navigating Dayforce Learning
How to Complete Courses in Dayforce
What Compliance Courses are Required?
Find Your Overdue Courses in Dayforce
How to Access the Course Catalog
Recruiting
Recruiting & Referrals - FAQ
2
How do I apply for another job at Motivate?
Employee Referral Program
Workers Compensation
Workers Compensation - FAQ
1
I hurt myself at work, what do I need to do?
Accommodations
FAQ
1
Accommodations Process
Managers
1
Accommodations - Manager's Guide
Operations
Management
10
Assistant Operations Manager 101
Managing the Battery Lifecycle
In Transit Audit Step-by-Step Instructions
Submitting Injury and Incident Reports
Contacting Employees with Missing Punches
View all 10
Fleet
8
Fleet Management Tool Overview
Add a Vehicle to the Motivate Fleet
Remove a Vehicle from Motivate's Fleet
Onboarding a New Driver
Off-boarding a Driver
View all 8
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